Common Questions
Frequently asked questions
Straightforward answers to the questions we hear most often. If yours is not here, reach out directly.
What does Zylvery actually do?
Zylvery connects individuals who are interested in participating in clinical research with study opportunities and research sites across the country. We handle the initial inquiry and coordination — we are not a medical provider and we do not conduct research ourselves.
Is there any cost to participate?
There is never a cost to inquire about or connect with a study through Zylvery. Specific study participation details, including any compensation for participants, are provided by the research site directly during the screening process.
How is my personal information handled?
Your information is protected. We do not sell, rent, or share your personal data with third parties, advertising networks, or affiliate marketers. Please review our Privacy Policy for full details.
What happens after I submit the intake form?
Our coordination team reviews your submission within 1–3 business days. If a study matches your profile and location, we will follow up to discuss next steps. If no match is currently available, we will let you know and may keep your information on file for future opportunities — only with your permission.
Am I required to participate once I submit information?
Absolutely not. Submitting an inquiry creates no obligation. Participation in any study is entirely voluntary at every stage. You can withdraw interest at any time before, during, or after the screening process — no explanation required.
Do I need a specific diagnosis to participate?
Not always. Some studies require a specific diagnosis or health condition. Others are open to healthy volunteers. When you submit your intake form, our team will assess your profile against active study requirements and advise accordingly.
How do SMS notifications work?
If you opt in to SMS communications, you may receive text messages with study updates, eligibility reminders, and scheduling notifications. You can opt out at any time by replying STOP. Standard message and data rates may apply. Opting into SMS is never required to participate in a study or use our services.
Are the studies safe?
Clinical research is conducted under strict ethical and regulatory oversight. Each study is reviewed by an Institutional Review Board (IRB) before enrollment begins. The research site's team will walk you through informed consent — explaining all known risks, benefits, and your rights as a participant. You are always free to ask questions and to decline.